Terms of service

Terms & Conditions – Tabletpro

Last Updated: 08/06/2026

These Terms & Conditions (“Terms”) govern your access to and use of the website operated by Tabletpro B.V. (“we”, “us”, “our”), including all content, products, and services available through the website.

By accessing, browsing, or placing an order on this website, you agree to be legally bound by these Terms. If you do not agree, please do not use this website.

These Terms do not affect your statutory consumer rights under applicable law.

1. Company Information

Legal Entity Name: Tabletpro B.V.

Company Registration Number: KvK 70742804

VAT Number: NL858442358B01

Registered Address:
Platinastraat 8F
2872 ZX Schoonhoven
The Netherlands

Email: info@tabletpro.nl

Phone: +31 (0)182 700 635

2. Scope of Application

These Terms apply to:

  • All visitors and users of the website
  • All purchases of products offered by Tabletpro
  • All services, communications, and transactions conducted via the website

Additional policies, including our Privacy Policy, Shipping Policy, Return & Refund Policy, and Warranty Policy, form part of these Terms.

3. Eligibility to Use the Website

To place an order on this website, you must:

  • Be at least 16 years old, or
  • Have permission from a legal guardian

By placing an order, you confirm that all information provided is accurate and complete.

4. Products & Availability

Tabletpro sells tablet stands, mounts, holders, wall mounts, floor stands, security enclosures, and related accessories for professional and consumer use.

  • All product descriptions, images, and specifications are provided for informational purposes
  • Minor variations may occur due to manufacturing or display differences
  • Product availability is subject to change without notice

We reserve the right to discontinue or modify products at any time.

All orders are subject to product availability.

5. Pricing & VAT

  • All prices are displayed in EUR (€)
  • VAT inclusion or exclusion is clearly stated on product pages and at checkout
  • Shipping costs are calculated and displayed before order confirmation

We reserve the right to correct pricing errors at any time. If an error affects your order, you will be notified before processing.

6. Order Process & Contract Formation

  1. You select products and place them in your cart
  2. You complete checkout and submit your order
  3. You receive an order confirmation email
  4. The contract is formed once the order has been accepted and processed by us

We may refuse or cancel orders where reasonably necessary, including:

  • Payment issues
  • Suspected fraudulent activity
  • Incorrect pricing or technical errors
  • Stock unavailability

7. Payment Terms

We accept secure payments via Visa, Mastercard, Maestro, American Express, UnionPay, iDEAL, Apple Pay, Shop Pay, PayPal, Google Pay, Cartes Bancaires, and bank transfer.

  • Payments are processed at the time of order
  • We do not store full payment card details
  • All transactions are encrypted and processed using secure PCI-DSS-compliant payment providers

Our checkout and payment systems use secure encrypted SSL/HTTPS connections.

We never request payment information via email or live chat.

8. Shipping & Delivery

  • We ship to EU countries and selected European destinations, including the United Kingdom
  • Estimated delivery time: 1–3 business days (Monday–Friday)
  • Order cut-off time: 3:00 PM (GMT+01:00) Central European Time (Amsterdam)
  • Processing time: 1 business day (Monday–Friday)

Full details are available in our Shipping Policy.

9. Right of Withdrawal (EU Consumer Rights)

In accordance with EU law, consumers have the right to withdraw from a purchase within 14 days of receiving the goods, unless an exception applies.

Conditions:

  • Products must be unused and returned in original condition
  • Certain items may be excluded for hygiene or customisation reasons

Further details are available in our Return & Refund Policy.

10. Returns, Refunds & Cancellations

  • Return window: 30 days
  • Refund processing: Within 10 business days (Monday–Friday) following approval
  • Order cancellations: Orders may be cancelled before shipment. Once shipped, eligible returns may still be made in accordance with our Return & Refund Policy.

Return conditions, responsibilities, and procedures are fully described in our Return & Refund Policy.

11. Warranty

All products are covered by a 24-month warranty in accordance with EU consumer protection laws.

The warranty covers manufacturing defects only and does not apply to misuse, unauthorised modifications, accidental damage, or normal wear and tear.

Full terms are available in our Warranty Policy.

12. Customer Obligations

You agree to:

  • Provide accurate personal and delivery information
  • Use products according to instructions and applicable safety guidance
  • Comply with applicable laws and regulations
  • Refrain from fraudulent activity or misuse of the website

13. Intellectual Property Rights

All content on this website, including text, images, product designs, logos, graphics, and branding, is the intellectual property of Tabletpro B.V. or its licensors.

Content may not be copied, reproduced, distributed, or used without prior written permission.

14. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect or consequential damages
  • Liability relating to any product or order is limited to the purchase value of the relevant product

Nothing in these Terms limits statutory consumer rights or liability for gross negligence, fraud, or intentional misconduct.

15. Force Majeure

We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including:

  • Natural disasters
  • Transport disruptions
  • Labour disputes
  • Government actions
  • Technical outages

16. Severability

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain fully enforceable.

17. Assignment

We may assign or transfer rights and obligations under these Terms where reasonably necessary. Customers may not assign their rights without prior written consent.

18. External Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of third-party websites.

While we aim to keep the website available at all times, uninterrupted access cannot be guaranteed.

19. Data Protection & Privacy

Personal data is processed in accordance with our Privacy Policy and applicable data protection laws.

20. Amendments to These Terms

We may update or modify these Terms from time to time.
Changes take effect once published on this page.

21. Governing Law & Jurisdiction

These Terms are governed by the laws of the Netherlands.

Any disputes shall be subject to the jurisdiction of the competent courts of the Netherlands, without prejudice to mandatory consumer protection laws applicable in the customer’s country of residence.

22. Contact Information

For questions regarding these Terms & Conditions, please contact:

Email: info@tabletpro.nl

Phone: +31 (0)182 700 635

Business Hours: Monday–Friday, 9:00 AM–5:00 PM (GMT+01:00) Central European Time (Amsterdam)